AUTO PARTS AND STUFF RETURN POLICY

We are committed to providing the best customer service possible. We will gladly refund or replace any unused, unacceptable item (excluding custom or special orders, repair manuals, and discontinued or other items identified on our website as "No Return") within 30 days of purchase. Our return rules are simple.

You have thirty (30) days from the purchase date to return the item for a full credit of the item eligible for return. Returns will not be accepted after 30 days. You will not receive any credit for returns after 30 days.

You may return products that:

• Are in new condition, meaning the part is clean, unused, and has not been installed or altered in any way
• Are in their original packaging
• Have original manufacturer information
• Are not used, installed or disassembled
• Are not damaged due to incorrect installation
• Do not have missing parts, hardware or instructions
• Have not been painted or modified

Please ensure the part is the one you need before opening it. Please do not write on or alter the box in any way. Please inspect the part before attempting to install it. If a part doesn't fit, don't force it to fit and risk damaging the part or yourself. Auto Parts and Stuff will not accept responsibility for any costs exceeding the cost of the part. We will not reimburse for labor expenses, rental car expense, towing expenses, or any other expense beyond that of the original part purchase.

*IF THE ITEM IS OPENED, USED, NOT IN THE ORIGINAL PACKAGE, OR NOT IN NEW CONDITION, YOU WILL NOT RECEIVE CREDIT FOR THE RETURN.

Items not originally purchased from Auto Parts and Stuff will not be accepted as returns.

The following orders are not eligible for return:

• Custom or special orders
• Repair manuals
• Discontinued items
• Products in plastic shrink wrap if opened
• Products returned without their original undamaged packaging
• Products not meeting the criteria outlined above

*Special note: Gaskets and seals cannot be returned if opened and/or taken out of the package.

If you're not satisfied with your purchase or you change your mind about the product, you may obtain return instructions by sending an email with your order number in the subject line and the products you wish to return listed in the text of the email.

If you receive a defective part, we will be happy to send you a replacement. You will not be charged for the replacement part as long as we receive back your defective unit. You must notify us via email of the defective part within 30 days of purchase. In addition, we must receive the defective part back within 20 days of the notification. If no replacement is available, we will give you a full credit of your original purchase price. Only one replacement will be given for defective items. In the unlikely case that the replacement item also fails, you may return it at your own expense and we will refund your original purchase price (excluding all shipping costs). If a part breaks during or after installation, please refer to the warranty section below, as this will be a manufacturer warranty situation.

Shipping charges are not refundable unless the return is due to our mistake or the item is defective and no replacement unit is available. If you refuse delivery or the carrier returns a package because you provided an invalid address, the cost of return shipping will be deducted from your refund. We are not responsible for lost or stolen packages shipped back to us, so we strongly recommend using a carrier with delivery confirmation and package insurance. Please note that we are unable to file a claim on your behalf with the carrier for any losses incurred when you ship the product back to us.

You must send the return to the correct location as noted in the Return Authorization information you receive back from our Customer Service team. You must also include the return authorization instructions in the package you send back to receive credit.

Once we have received your return, conducted an inspection of the return and verified that your return meets our return guidelines, a refund will be issued to your credit card. All applicable sales taxes will be refunded. Shipping charges will not be refunded unless the return is due to our mistake or the item is defective and no replacement unit is available. Please allow 20 days from the time your return is received at our warehouse for your credit to be issued. Once credit is issued, it may take another 5 to 10 business days for your bank or credit card company to process the refund. You will receive email confirmation when your return has been received, approved and credit has been issued. If you have not received the email confirmation of credit within 30 days of sending your return to us, please contact us at customerservice@autopartsandstuff.com.

Our auto parts are covered by the manufacturer's warranty, unless otherwise noted. Warranty terms vary by part, but information can be found on most manufacturer's websites or on the product packaging. Manufacturers typically require proof of purchase for warranty claims, so please hold on to your Auto Parts and Stuff invoice/receipt.

Warranties apply to the original purchaser only and are non-transferable. Warranties apply only to the vehicle on which the part was originally installed. In general, no cash refunds or reimbursement of labor, shipping or other costs are covered by a warranty.

Please note that manufacturers may change their warranty terms at any time without any notice.

Auto Parts and Stuff does not have its own product warranty. You must file all warranty claims directly with the appropriate Manufacturer.

If you have questions about the warranty on a particular part, please email us at customerservice@autopartsandstuff.com.