- Am I required to pay Sales Tax?
- Are our products new or refurbished?
- Can we be invoiced instead of using a credit card?
- Do you accept international orders?
- Does Auto Parts and Stuff handle warranties?
- How can I check the status of my order?
- How can I place a phone order?
- How do I sign up for a new account?
- How do I subscribe to the Newsletter mailing list?
- How do I use a coupon or discount code?
- How much is Sales Tax?
- How much is shipping?
- I forgot my password. How do I recover it?
- Is it safe to order from Auto Parts and Stuff?
- Tax Exempt?
- What are my shipping options?
- What happens if a product is damaged during shipment?
- What if a product says it's out of stock?
- What if I need to cancel my order?
- What is your Exchange Policy?
- What is your Return Policy?
- What types of payments do you accept?
- When will I receive credit for my return?
Currently, we only offer that payment option to some Government and large institutions when the purchase amount is too large to pre-pay with a credit card. Restrictions may apply, so please send us an email [email protected] to...
Currently, we are not able to accept international orders. Please check back frequently as we are continuously updating our website features.
Any warranties offered are handled directly by the manufacturer unless otherwise stated on the product page. Visit our Warranty Policy Page for more information.
To check the status of your order, please log into your account and click on the View Order History link.
Unfortunately, we aren’t able to take phone orders at this time. We recommend placing your order online for faster service. If you have questions, please send an email to customerser[email protected]. Customer Service hours are Monday...
We have discontinued our Newsletter mailing list. They cost a lot to maintain, and no one seemed to care what we wrote.
If you have a coupon (lucky you!) from AutoPartsandStuff.com that you would like to redeem, please enter the coupon code in the "Coupon Code" box in the checkout page.
By law, sales tax is automatically computed on order charges. To see the total sales tax that will be charged on your order, click on the "checkout" button. This will not complete your order; it will only display your order summary. The order...
Shipping depends on various factors such as your shipping location and the weight of your total order. There is a real-time freight estimator in the shopping cart, which returns pricing from FedEx, UPS, and a discounted 4-6 business day rate on...
Yes it is! We work with companies who use industry standards for our credit card processing and payment gateways. Click here for the full outline of our Privacy/Security Policy.
Ordering an item from AutoPartsandStuff.com? We can ship to virtually any address in the United States. Note that there are shipping restrictions on some products and therefore cannot be shipped outside the US 48 contiguous states. Please be sure...
If the product is damaged during transit reject the delivery with UPS, FedEx, or other carrier and notify us immediately. The carrier will then send the package back to our warehouse, and we will ship out a new product to you.
Occasionally, items may be out of stock at our warehouse locations. If you need the product now or a quantity higher than what we have available, contact us and we can sometimes ship direct from the manufacturer's warehouse.
When you submit your order, it is quickly routed to our warehouse for immediate processing. If your cancellation request is made before the item is processed, there is a chance we can catch and cancel your order. However, AutoPartsandStuff.com...
Some items are marked Clearance - Final Sale. Those items are not eligible for return. For our full, outlined Return Policy, please visit our Return Policy page. To keep our costs low, we are unable to provide free return shipping.
We accept Visa, MasterCard, Discover and American Express. We also accept payment through PayPal! Sorry, we do not accept Personal or Business Checks, money orders or cashier's checks. Exceptions may be made on purchases over $5,000. Please conta...
The time it takes for your refund to appear on your credit card account varies depending on your credit card type and when the item was received at our warehouse. Please allow one to two billing cycles for the refund to appear on your credit card sta